Ondexx instances can be thought of as a repository of Sites. Each Site is typically used by a specific department or area of a business.
Sites are collections of content with their own structure, settings, and users. The structure of content in a Site is always comprised of three levels, called Modules, Chapters, and Pages. For more information on the structure of Sites, refer to this help article.
An Ondexx instance can be thought of as a filing cabinet, with each drawer of the cabinet being it’s own Site. From there, the dividers, folders, and files inside that cabinet make up the structure of Modules, Chapters, and Pages.
Unlike a filing cabinet, we can access the contents of our instance from anywhere, find information quickly with search, and easily make changes to content with built-in workflows.
Some example sites would be…
- “Human Resources” containing information about various company wide policies and procedures
- “Call Center Operations” containing procedural information related to call center practices and software
- “Underwriting” containing policies surrounding the underwriting of specific medical and non-medical impairments
- “Treaty Repository” containing both active and archived treaty documents, stored in the site’s File Manager and accessible using the Document Viewer.
- “Email Repository” containing archived email correspondence and publications, stored in the site’s File Manager and accessible using the Document Viewer