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How do I change a User’s Role or Group?

A User’s Role or Group can be changed in several different menus, including Group Management, Role Management, and Site User Management, where it is most easily accomplished.

  1. Navigate to the Active Users tab of Site User Management by going to Administration > User Management > Activated Users.
  2. Find the User whose Role or Group you wish to change. The list of users is shown alphabetically by first name. By clicking on a column header, you can sort alphabetically or reverse alphabetically by that column.
  3. Select the rows of the users you want to modify by clicking on the leftmost checkbox of their row, and click Change Role or Change Group(s).
  4. If changing a Role, select the user’s new Role from the dropdown and click Update.
  5. If changing a Group, select the user’s new Group(s) and click Update.
    You can select as many Groups as needed.
  6. You have successfully updated the user’s Role/Group membership.
Updated on June 2, 2025
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